Conversation Scripts

Navigating difficult conversations during times of loss and stress can feel overwhelming. These scripts can help guide you through some of the most challenging discussions with compassion and clarity.

Remember

These are starting points, not rigid scripts. Adapt them to your situation, relationship, and communication style. The most important thing is speaking from the heart with honesty and compassion.

Breaking Difficult News

Telling someone about a death

When you need to inform someone that their loved one has passed away

"I have some very difficult news to share with you. [Name] passed away [when/how - keep it simple]. I'm so sorry for your loss. Would you like me to stay with you right now?"

Sharing a terminal diagnosis

When discussing a serious medical diagnosis with family

"The doctors have given us some serious news about [Name]'s condition. They've told us that [simple explanation]. This is a lot to process, and we're all here to support each other through this."

Offering Support

Immediate comfort

When someone has just received devastating news

"I'm so sorry this is happening. You don't have to go through this alone. I'm here with you right now, and I'll help you with whatever you need."

Practical help

When offering specific assistance

"I know everyone says 'let me know if you need anything,' but I'd like to help in a specific way. Can I [bring dinner Tuesday/pick up groceries/watch the kids Saturday]? What would be most helpful right now?"

Long-term support

Checking in weeks or months later

"I've been thinking about you and [Name]. I know this time might be especially hard. Would you like to [talk/go for a walk/have me come over]? There's no pressure - I just want you to know I'm here."

Difficult Family Conversations

Discussing end-of-life wishes

When you need to talk about someone's final wishes

"This is hard to talk about, but I think it's important we understand what [Name] would want. Have they ever mentioned their wishes about [medical care/funeral arrangements/other preferences]?"

Managing family disagreements

When family members disagree about care decisions

"I can see we all care deeply about [Name] and want what's best. Let's take a step back and think about what they would want. Can we focus on honoring their wishes rather than our own preferences?"

Setting boundaries

When you need to protect your own well-being

"I love our family and want to be supportive, but I need to take care of my own emotional health too. I can help with [specific thing], but I need to step back from [other thing] right now."

Professional Conversations

Speaking with medical staff

When you need clear information from healthcare providers

"Thank you for taking care of [Name]. Can you help me understand [specific question] in simple terms? What should we expect next, and what decisions do we need to make?"

Funeral home discussions

When planning funeral arrangements

"We're trying to honor [Name]'s memory while being mindful of our budget and family needs. Can you walk us through the essential decisions we need to make first?"

Workplace communication

When informing your employer about a family situation

"I need to let you know that my [relationship] has [situation]. I may need some flexibility with my schedule over the next [timeframe]. I'll keep you updated and do my best to manage my responsibilities."

Tips for Difficult Conversations

General guidance to help you navigate challenging discussions

Take your time

It's okay to pause, breathe, and collect your thoughts before speaking.

Be honest about your emotions

It's okay to say 'This is really hard for me to talk about' or 'I'm struggling too.'

Listen more than you speak

Sometimes the most helpful thing is simply being present and listening.

Don't try to fix everything

You don't need to have all the answers or make everything better.

Ask before offering advice

Sometimes people need to vent more than they need solutions.

Follow up

Check in later to see how the conversation went and if more support is needed.